Xina AI will change the experience of hotel room service

Experts predict that the average American home will have at least 500 artificial intelligence (AI) devices by 2023. As more people get used to using AI at home, they will no doubt want to use it in hotels and resorts. This trend could mean a significant shift in how the hospitality business operates.

Xina AI, a voice control app, was born from this vision. Users can access this unique technology by scanning a QR code or using a tablet provided by the hotel. They can place room service orders or submit cleaning requests by talking to Xina AI as if they were a front desk clerk or hotel operator.

Improving the quality of a hotel room

Here are five ways Xina AI can improve a guest’s hotel experience:

1. Improved in-room experience

Xina AI is improving the hospitality industry by equipping rooms with cutting-edge technology to modernize room service. With Xina AI, guests can order food and request household items such as cleaning, extra towels, or other personal items without speaking to hotel staff.

2. Faster response time

When you call the room service, you often have to wait as only one person is in charge of the phone and takes orders, which leads to customer complaints. With Xina AI, orders are sent directly to the kitchen or housekeeping department without waiting. Xina can even answer questions about the hotel, such as spa hours, gym and pool locations, and other amenities.

3. Personalized offers

Xina AI can help hotels learn about the preferences, interests, and behaviors of their customers by analyzing the vast amounts of data collected. The AI ​​can then offer suggestions based on the guest’s stated and implied preferences, allowing the hotel to offer a personalized experience.

4. Less burden

Using AI to perform routine tasks, such as guest requests, can free up hotel workers to focus on delivering quality services. Surprisingly, 86% of hoteliers agree that workload-reducing AI tools make employees happier.

5. Guest satisfaction and reviews

With the Xina Voice booking system, superior room service can enhance hotel reviews and ratings, which will increase hotel stays when potential customers make booking decisions based on ratings.

Improving people’s culinary experience

The idea for Xina AI was developed by Carl Sconnelly, who founded Quartile 3 Robotics. Frustrated by the restaurant’s inefficient touch-screen kiosk, he created one that diners could interact with as if it were an individual. Even though his concept was intended for restaurants, the hotel and resort industry can benefit even more from its implementation. It’s amazing how one man’s frustration led to a revolutionary concept that revolutionized the industry.

According to Sconnelly, Xina respects guests’ privacy; Zina listens only when the guest touches the talk button, and immediately turns off the microphone as soon as he releases it. Customers can be sure that Xina is not eavesdropping on their conversations in the room.

Xina AI is ready to transform the hospitality and tourism industry. Its voice ordering system will usher in a new era of customer service and change the way people think about food and travel around the world.